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Terms of sale

Terms of Sale – Signature-Loafer

Last updated: 09/17/2026

Article 1 – Purpose and Scope

These Terms of Sale govern all sales concluded on signature-loafer.com between VEDAT ALDEDE (E-ALDEDE) and any customer purchasing as a consumer. Placing an order means you fully accept these Terms, which you acknowledge having read before completing your purchase. You must be at least 18 years old and legally able to enter into a contract to place an order.

Article 2 – Seller Identification

VEDAT ALDEDE, doing business as E-ALDEDE ("Signature-Loafer"), a sole proprietorship registered in France — 3 Rue des Frères Lumière, 77000 Melun, France — SIRET: 928 860 691 00015 — RCS Melun 928 860 691 — Email: contact@signature-loafer.com — Phone: +33 7 49 61 07 76.

Article 3 – Products

Our products are described and presented as accurately as possible. Photographs and visuals are provided for illustration only and are not contractually binding; slight variations in color, finish, or dimensions may occur without affecting the essential characteristics of the product. Products are offered while supplies last.

Article 4 – Prices, Sales Tax, and Duties

Prices are shown in U.S. dollars (USD). Where we are required to collect state or local sales tax, it is calculated at checkout and displayed before you confirm payment.

All orders are shipped DDP (Delivered Duty Paid): applicable U.S. customs duties and import fees are included in the price and paid by us. You will not be asked to pay anything to the carrier on delivery.

Shipping costs, if any, are shown before you confirm your order. We may change our prices at any time; your order is invoiced at the price in effect when the order is placed. In the event of an obvious pricing or typographical error, we reserve the right to cancel the order and issue a full refund, even after confirmation.

Article 5 – Orders and Order Acceptance

You select your products, review your cart, enter your information, and confirm your order. The confirmation email you receive acknowledges receipt of your order; the contract is formed when we confirm that your order has shipped. We reserve the right to refuse, limit, or cancel any order — in particular where there is an existing dispute with the customer, where an order appears fraudulent, where a product is unavailable, or where a pricing error has occurred. If we cancel an order that has already been paid, you are refunded in full.

Article 6 – Payment

Payment is made online through a secure connection, by credit or debit card, Apple Pay, Google Pay, or any other method offered at checkout. Payment data is encrypted and handled by our payment providers; we never have access to your full card details. Your order is processed only once payment is effectively confirmed. Initiating a chargeback without first contacting us does not exempt you from these Terms; we ask that you reach out to us so we can resolve the issue directly.

Article 7 – Availability

Our offers are valid while displayed on the site and while supplies last. If a product becomes unavailable after your order is placed, we will inform you as soon as possible and refund the corresponding amount in full.

Article 8 – Shipping and Delivery

Shipping is free throughout the United States. Orders are prepared within 1 to 3 business days and delivered within an estimated 6 to 9 business days from shipment. Our products are shipped from our partner suppliers in China, and these estimates do not include customs clearance, which may add a few days.

If we are unable to ship within the stated timeframe, we will notify you and offer the choice between a revised delivery date and cancellation with a full refund. Risk of loss passes to you upon delivery. If a parcel arrives damaged or does not arrive at all, contact us at contact@signature-loafer.com and we will arrange a replacement or a refund. Full details are set out in our Shipping Policy.

Article 9 – Returns and Cancellations

You may cancel your order free of charge at any time before it ships. After delivery, you have 14 calendar days to notify us that you wish to return or exchange an item, with no justification required. The product must be returned unused, in its original condition, and in its complete original packaging. Return shipping costs are the customer's responsibility, except where the item is defective, damaged in transit, or was shipped in error. Refunds are issued within 14 days of receipt and inspection of the returned item. Full details, including non-returnable items, are set out in our Refund & Return Policy.

Article 10 – Warranty and Disclaimer

We warrant that our products will be free from material defects in workmanship at the time of delivery. If you receive a defective, damaged, or incorrect item, contact us within 14 days of delivery and we will replace it or refund you in full, at your choice, at no cost to you.

Except as expressly stated above and to the fullest extent permitted by law, our products are provided without any other warranty, express or implied, including any implied warranty of merchantability or fitness for a particular purpose. This warranty does not cover normal wear, improper use or care, damage caused by exposure to water, moisture, or excessive heat, or any modification of the product. Some states do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you, and you may have additional rights that vary from state to state.

Article 11 – Limitation of Liability

We are not liable for any failure to perform caused by an event beyond our reasonable control, by the unforeseeable act of a third party, or by the customer's own fault. To the fullest extent permitted by law, our total liability in connection with any order is limited to the amount you paid for that order, and we are not liable for any indirect, incidental, special, consequential, or punitive damages.

Article 12 – Personal Data

Information collected in connection with your order is processed in accordance with our Privacy Policy, which describes your rights, including those available to California residents and residents of other states with comprehensive privacy laws.

Article 13 – Force Majeure

Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disasters, extreme weather, epidemics, strikes, carrier disruptions, customs delays, changes in import regulations, or government action.

Article 14 – Governing Law and Disputes

These Terms are governed by French law, as our business is established in France. In the event of a dispute, please contact us first at contact@signature-loafer.com so we can seek an amicable solution — most issues are resolved this way within a few days. Failing agreement, the competent French courts shall have jurisdiction. Nothing in these Terms deprives you of the protection of any mandatory consumer law of the state in which you reside.

Article 15 – Miscellaneous

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any provision is not a waiver of our right to do so later. These Terms, together with our Shipping Policy, Refund & Return Policy, and Privacy Policy, constitute the entire agreement between you and us regarding your order. You agree that contracting electronically, and receiving our communications by email, satisfies any legal requirement that such communications be in writing.

Contact

Our team is available Monday to Friday, 9:00 AM to 6:00 PM (CET), and replies within 24 hours:

  • Email: contact@signature-loafer.com
  • Phone: +33 7 49 61 07 76
  • Contact page: https://signature-loafer.com/pages/contact

VEDAT ALDEDE — E-ALDEDE ("Signature-Loafer") — Sole proprietorship registered in France
Registered office: 3 Rue des Frères Lumière, 77000 Melun, France
RCS Melun 928 860 691 — SIRET 928 860 691 00015